There must be many reasons why EE has the worst customer service record in the UK:
http://www.itpro.co.uk/mobile/23711/ee-has-worst-customer-service-record
One of them is certainly down to incompetence. Having had an old (non-smart) second mobile on Orange for many years, I made the mistake of switching to EE when I upgraded the phone in early June.
Needless to say, it was beyond EE to simply transfer my details and balance from my old account (internal to the 'EE' structure). No, they had to make a song-and-dance of misleading the customer what was going on for over seven weeks until I've got to the point where I've given up and will be switching to ANYBODY apart from EE as soon as I can.
The staff in the local shop came up with a different story each time I visited to chase it up, and the off-shore staff who had to make the changes promised each time that "...it will be done tonight..." - all to no effect.
Is it all a way to save money to keep on paying Kevin Bacon for the increasingly excruciating adverts, or perhaps it's to fund their second-rate 4G cameras (buy a GoPro and be done with it)?
Any suggestions for a half-decent mobile provider gratefully received.
Monday, 20 July 2015
Thursday, 9 July 2015
Action from Sainsbury's British Championships Birmingham Alexander Stadium 5th July 2015
More action from the Sainsbury's British Championships at the Alexander Stadium, Birmingham. A day of sunshine and heavy showers....and lots of medals
L-R: Bethan Davies (Cardiff), Johanna Atkinson (Middlesbrough) and Heather Lewis (Pembroke) - medallists from the Women's 5000m Race Walk
Tom Bosworth (Tonbridge) celebrates his UK record in the Men's 5000m Race Walk
Niall Flannery (Newham) celebrates his win in the Men's 400m hurdles
Chijindu Ujah (Enfield & Haringey) celebrates his win in the Men's 100m
Johanna Atkinson celebrates her win in the Women's 5000m Race Walk
Joseph Hylton (Birchfield) goes head-to-head with David King (Plymouth) in Heat 1 of the Men's 100m hurdles
Laura Muir (Dundee) leads the field on the way to her win in the final of the Women's 1500m
Kyle Langford (Shaftesbury Barnet) celebrates his win in the Men's 800 Final
Anyika Onuora (Liverpool) crosses the line in the Women's 400m Final
Charlie Grice (Brighton) leads the pack on the way to his win in the final of the Men's 1500m
Eilidh Child (Pitreavie) wins the Women's 400m Hurdles Final
Greg Rutherford (Marshall Milton Keynes), UK Champion in the Men's Long Jump
Lawrence Clarke (WSE Hounslow) outpacing the field to winning the Men's 100m Hurdles
Bianca Williams (Enfield & Haringey) comforts Asha Philip (Newham) after she pulled up in Heat 2 of the Women's 100m Semi-Final
Matthew Roberts (Newham) making the bar bounce in the Men's High Jump
James Dasaolu (Croydon) coming home in front of Ojie Edoburun (Enfield & Haringey) in Heat 1 of the Men's 100m Semi-Finals
Harry Aikines-Aryeetey (fresh from recording an appearance on Question of Sport) coming home in Heat 2 of the Men's 100m Semi-Finals
Robbie Grabarz (Newham) clearing the bar in the Men's High Jump
Lauren Deadman (Havering) leads the pack in the early stages of the Women's 5000m Final with the rain coming down
Stephanie Twell (AFD) celebrates winning the Women's 5000m as the sun comes out
Lynsey Sharp (Edinburgh) on her way to winning the Women's 800m Final
Rabah Yousif Bkheit (Newham) wins the Men's 400m Final....
....ahead of Nigel Levine (WSE Hounslow) who just pipped Martyn Rooney (Croydon)
Dina Asher-Smith (Blackheath & Bromley) wins the Women's 100m Final
Chijindu Ujah (Enfield & Haringey) wins the Men's 100m Final
Action from Sainsbury's British Championships Birmingham Alexander Stadium 4th July 2015
Some action pictures from Day 2 of the Sainsbury's British Championships.
Zharnel Hughes (Shaftesbury Barnet) winning the Men's 200m ahead of Danny Talbot (Birchfield)
Dai Greene (Swansea) wins Heat 3 of the Men's 400m hurdles
Eilidh Child (Pitreavie) wins Heat 1 of the Women's 400m hurdles
Montell Douglas (Blackheath & Bromley) wins Heat 5 of the Women's 100m
Sean Safo-Antwi (Enfield & Haringey) wins Heat 7 of the Men's 100m
Jonnie Peacock (Charnwood) comes home in Heat 8 of the Men's 100m
Jessica Ennis-Hill (Sheffield) wins Heat 1 of the Women's 100m hurdles ahead of Serita Solomon (Blackheath & Bromley)
Katarina Johnson-Thompson (Liverpool) comes home in Heat 2 of the Women's 100m hurdles
Yasmin Miller (Derby) comes home in Heat 3 of the Women's 100m hurdles
Lucy Hatton (Corby) wins Heat 4 of the Women's 100m hurdles
Laviai Nielsen (Enfield & Haringey) comes home in Heat 2 of the Women's 400m
Christine Ohuruogu wins Heat 3 of the Women's 400m
Jessica Ennis-Hill (Sheffield) comes home third in the final of the Women's 100m hurdles
Luke Gunn (Derby) leads the pack in the Men's 3000m Steeplechase
Tom Wade (AFD AC) coming out of the water in the Men's 3000m Steeplechase
Holly Bradshaw (Blackburn) winner of the Women's Pole Vault
Deborah Martin (Ashford) in the Women's High Jump
Isobel Pooley (AFD AC) clearing the bar in the Women's High Jump
Morgan Lake (WSE Hounslow) going over in the Women's High Jump
Zharnel Hughes (Shaftesbury Barnet) celebrating his win in the Men's 200m
Jennie Meadows (Wigan) setting off in Heat 3 of the Women's 800m
Ben Williams (Sale) in the Men's Triple Jump
Lennie Waite (AFD) leading the way in the Women's 3000m Steeplechase
Isobel Pooley (AFD AC) celebrating her clearance of 1.94m in the Women's High Jump
Isobel Pooley (AFD AC) discussing tactics with coach Fuzz Ahmed after clearing 1.94m in the Women's High Jump
Bianca Williams (Enfield & Haringey) in the Women's 200m final
Margaret Adeoye (Enfield & Haringey) winning the Women's 200m final
Louise Bloor (Trafford) in the Women's 200m final
Zharnel Hughes (Shaftesbury Barnet) celebrating his win in the Men's 200m
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